You have the possibility to edit your personal data in your profile. You can update your first name, last name, email address, phone number and other relevant information.
You can view the orders you have placed under the "Orders" tab in your profile, where all relevant information about the order is displayed, including its status and the possibility to download the documentation.
To place a new order or claim, use the "Quick Order" or "Claims" tab in your profile and follow the submission instructions.
Documentation, including delivery notes, invoices, complaint notes and credit notes, can be found under the "Documents" tab.
You can file a complaint under the "Complaints" tab, where you can find all the information you need to file a complaint.
You can add a new delivery address by clicking on "+ Add new delivery address" in the delivery addresses section and follow the steps to add it.
If you already have an account, visit the login page and enter your email and password. If your email exists in our database and you have the right to access the B2B portal, you will be successfully logged in.
If you have forgotten your password, click on the "Forgotten password" link and follow the instructions. You will receive a link to set a new password to your e-mail address.
To register for a new account, please visit the registration page and fill in the registration form with all the necessary details. Your request will be reviewed and upon approval you will receive an email with a link to activate your account.
After receiving the activation email, follow the link where you will be asked to set your password and confirm your account details. After successful activation and login, you will be redirected to your profile dashboard.
The first time you enter the portal, you will be required to set a password, review and confirm your account details. This is necessary to ensure the security and accuracy of your data.
Administrator:
The administrator has access to all documents. The administrator can see, edit and add new users. See, edit and add new delivery addresses.
Advanced user:
An Advanced User has the same rights as an Administrator, except that they cannot add new users and can only edit their own delivery addresses.
Basic user:
A basic user has the same rights as an advanced user, except that he/she can only view his/her own documents.